Arkadiusz Ferdynand
A coach, consultant and trainer – building on his formal qualifications as well as passion for professional development. He has gained business experience trough cooperation with state-owned enterprises and companies in financial, FMCG and automotive sector. At the moment he runs his own training company with success.
Team: professional trainers, coaches and consultants, thanks to whom, together with our Clients, we builld solutions that are satisfied for them.
OfferHow we work
Our training modules are realised through highly interactive workshops
Thus creating opportunities for discussion, sharing experience, developing solutions and practicing specific skills. In safe environment our Clients discover their strengths and areas in need of developing and create individual growth plans.
As part of coaching
We inspire our Clients to set specific goals and work out effective ways to achieve results. We accompany and support in the process of creating action plans, setting specific objectives and developing measurement tools. We focus on our Clients’ needs and prioritise achieving their key goals.
Mission
We are the bridge between your needs and the results you expect.
We inspire, support and accompany
Clients in their professional
And personal development
Through passion.
Values
The Focus is on YOU and what is important to you.
- Customer orientation,
- Responsibility,
- Effectiveness
Customers
Offer
You gain the Service:
High quality
delivered by consultants and psychologists with extensive business experience.
Comprehensive
from needs analysis, through concrete actions, to expected results.
Effective
brings tangible benefits.
At the same time, you reduce the risk:
Waste of time
when participants spend valuable training time and problems remain unresolved.
Waste of money
when you pay for activities that do not translate into results.
Reduction in staff motivation
when participation in training does not lead to the development of specific skills and achievement of business objectives.
- Effective remote work,
- Conducting on-line training,
- Recording movies,
- Technical aspects of on-line activities,
- Managing a dispersed team,
- Additional programs tailored to the customers’ needs
- Managing a dispersed team,
- Efficiency in professional environment,
- Team management,
- Motivating employees,
- Delegating tasks,
- Efficient meetings,
- Effective presentations,
- Successful negotiations,
- Additional programs tailored to the customers’ needs
- Professional sales techniques,
- Time and territory management,
- Effective negotiations,
- Persuasion techniques ,
- Defending against manipulation,
- Sales coaching,
- Customer typology,
- Additional programs tailored to the customers’ needs
- Ensuring professional customer service in person and over the telephone,
- Customer service standards,
- Effective conversation with the customer – workshop based on the participants’ real-life work situations,
- Assertiveness in customer service,
- Efficient communication in customer service,
- Customer service as an effective sales support tool,
- Additional programs tailored to the customers’ needs
- Effective interpersonal communication,
- The art of assertiveness,
- Professional presentations,
- Effective encouraging to cooperation,
- Time management,
- Additional programs tailored to the customers’ needs
- Professional customer service,
- Professional telephone customer service,
- Customer service standards,
- Effective communication with the customer – workshops based on the participants’ work situations,
- Additional programs tailored to the customers’ needs
- Effective sales using CRM,
- Successful prospecting,
- B2B sales,
- Direct reception,
- Efficient contact center,
- Effective up-sale of products in service,
- Additional programs tailored to the customers’ needs
- Building an individual development plan,
- Performance management,
- Annual appraisal,
- Additional programs tailored to the customers’ needs
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