Arkadiusz Ferdinand profile picture
Arkadiusz Ferdinand profile picture

Arkadiusz Ferdynand

A coach, consultant and trainer – building on his formal qualifications as well as passion for professional development. He has gained business experience trough cooperation with state-owned enterprises and companies in financial, FMCG and automotive sector. At the moment he runs his own training company with success.

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Team: professional trainers, coaches and consultants, thanks to whom, together with our Clients, we builld solutions that are satisfied for them.

Offer

How we work

how we work
how we work

Our training modules are realised through highly interactive workshops

Thus creating opportunities for discussion, sharing experience, developing solutions and practicing specific skills. In safe environment our Clients discover their strengths and areas in need of developing and create individual growth plans.

As part of coaching

We inspire our Clients to set specific goals and work out effective ways to achieve results. We accompany and support in the process of creating action plans, setting specific objectives and developing measurement tools. We focus on our Clients’ needs and prioritise achieving their key goals.

bridge photo
bridge photo

Mission

We are the bridge between your needs and the results you expect.

We inspire, support and accompany

Clients in their professional

And personal development

Through passion.

Values

The Focus is on YOU and what is important to you.

  • Customer orientation,
  • Responsibility,
  • Effectiveness
statue
statue

Customers

Bayer logo
Bmw logo
Coca Cola logo
Deloitte-touche logo
Ing logo
Betacom logo
Microsoft logo
Nikon logo
Hyundai logo
Kia logo
Mercedes-Benz logo
Scania logo
Tesco logo
Toyota logo
Kir logo
Volvo logo

Offer

You gain the Service:

High quality

delivered by consultants and psychologists with extensive business experience.

Comprehensive

from needs analysis, through concrete actions, to expected results.

Effective

brings tangible benefits.

At the same time, you reduce the risk:

Waste of time

when participants spend valuable training time and problems remain unresolved.

Waste of money

when you pay for activities that do not translate into results.

Reduction in staff motivation

when participation in training does not lead to the development of specific skills and achievement of business objectives.

  • Effective remote work,
  • Conducting on-line training,
  • Recording movies,
  • Technical aspects of on-line activities,
  • Managing a dispersed team,
  • Additional programs tailored to the customers’ needs
  • Managing a dispersed team,
  • Efficiency in professional environment,
  • Team management,
  • Motivating employees,
  • Delegating tasks,
  • Efficient meetings,
  • Effective presentations,
  • Successful negotiations,
  • Additional programs tailored to the customers’ needs
  • Professional sales techniques,
  • Time and territory management,
  • Effective negotiations,
  • Persuasion techniques ,
  • Defending against manipulation,
  • Sales coaching,
  • Customer typology,
  • Additional programs tailored to the customers’ needs
  • Ensuring professional customer service in person and over the telephone,
  • Customer service standards,
  • Effective conversation with the customer – workshop based on the participants’ real-life work situations,
  • Assertiveness in customer service,
  • Efficient communication in customer service,
  • Customer service as an effective sales support tool,
  • Additional programs tailored to the customers’ needs
  • Effective interpersonal communication,
  • The art of assertiveness,
  • Professional presentations,
  • Effective encouraging to cooperation,
  • Time management,
  • Additional programs tailored to the customers’ needs
  • Professional customer service,
  • Professional telephone customer service,
  • Customer service standards,
  • Effective communication with the customer – workshops based on the participants’ work situations,
  • Additional programs tailored to the customers’ needs
  • Effective sales using CRM,
  • Successful prospecting,
  • B2B sales,
  • Direct reception,
  • Efficient contact center,
  • Effective up-sale of products in service,
  • Additional programs tailored to the customers’ needs

 

  • Building an individual development plan,
  • Performance management,
  • Annual appraisal,
  • Additional programs tailored to the customers’ needs

Contact

Arkadiusz Ferdinand
Arkadiusz Ferdinand

Do you feel that you are ready to change something - but feel scared or unsure how to start? Call us!